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County of Madera


Elder Orphans Program

What is Elder Orphans?

The Madera County Sheriff's Office created a unique calling service designed for senior citizens who live alone and wish to receive daily house checks. The telephonic messaging system is offered to people who are trying to maintain an independent life but would feel more secure knowing help is only a phone call away.

How does Elder Orphans work?

Elder Orphans delivers daily pre-recorded messages to your home with instructions to press #1 indicating you are fine; or #2 to inform us that you need assistance. Pressing #2 automatically transfers you to the Sheriff's Communications Center.

What happens if I don't answer the phone?

If the client does not answer after a preset number of calls, an audible alert is set off in the Sheriff's Emergency Dispatch Center. Dispatch will then issue an immediate alert for a welfare check at that location. If the client leaves town, vacation stop-start information must be placed in your profile so that the Sheriff's Office will temporarily stop calling the client's residence during that time period.

What if my phone number or address changes?

The system is only as good as the information you provide. If there are changes then you must notify the Sheriff's Office.

Will my contact information be shared with others?

No. The information that you provide is used for notification purposes only. We will not give or sell your confidential information to any vendor or other organization.

Is there a fee for this service?

This service is free to all Madera County residents.

How do I sign up?

Please call 559-675-7976

To register please call 559-675-7976

Elder Orphans is a telephonic messaging service which stores subscriber's name, telephone number, address, emergency contact information, and call times. The program was created by the Madera County Sheriff's Office to meet the needs of Madera County's Senior Citizens who live alone.

Elder Orphans is a free house check calling program for people who want daily contact by receiving a pre-recorded message on their home phone. You select when you want us to call you and how often.

When you receive the pre-recorded message you will be instructed to touch the #1 button on your phone to indicate you are fine; or the #2 button indicating that you need emergency assistance. When you touch the #2 button you will be transferred to the Sheriff's Communications Center.

Elder Orphans is only available to Madera County residents. Our mission is to provide peace of mind for you, your family, neighbors and friends.

Registration of Phone Numbers

The Elder Orphans Senior Calling Service stores landline phone numbers for those who wish to receive pre-recorded house checks. In order for you to receive your daily message you MUST register with Elder Orphans. You will be required to provide home number, home address, scheduled calling times, and names of personal contacts along with their telephone numbers. All information you provide will be kept strictly confidential.

Privacy Notice and Disclaimer

The County of Madera, California does not share or distribute personal information gathered by this form. Your information is submitted over a secure, encrypted connection for your protection.

Madera County residents can register with Elder orphans by calling 559-675-7976

County Mission/Vision Statements

Mission Statement

Madera County's Mission is to serve the public interest in a fiscally responsible manner by providing efficient, cost effective customer service, promoting public health and safety while creating new possibilities with partnerships through a diversified economy.

Vision Statement

Madera County is dedicated to the pursuit of excellence, with integrity, and is committed to the highest quality of life for all.

General County Contact

General County Contact
200 W. 4th Street
Madera, CA 93637
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Use this number to get general information about the County or County departments.  

For non-emergency information or service, dial 311