Monday, Feb 19, 2018
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County of Madera


Office of Emergency Services

Click on the below to download the countywide sandbag locations -

  1. To report an emergency, dial 9-1-1 to be connected to an emergency dispatcher. 9-1-1 lines should be utilized anytime you need law enforcement, fire, or medical assistance. If you are unable to call 9-1-1 from your landline phone, try calling from a cellular phone. 
  2. If you are unable to reach an emergency dispatcher by dialing 9-1-1, call the seven-digit telephone number of the agency you are trying to reach. 
  •  Madera County Sheriff’s Department: 559-675-7770 or 1-800-560-4911 
  •  Madera Police Department: 559-675-4200 
  •  Chowchilla Police department: 559-665-8600


  • Keep a full tank of gas in your car if an evacuation seems likely. Gas stations may be closed during emergencies and unable to pump gas during power outages. Plan to take one car per family to reduce congestion and delay.
  • Make transportation arrangements with friends or your local government if you do not own a car.
  • Listen to a battery-powered radio and follow local evacuation instructions.
  • Gather your family and go if you are instructed to evacuate immediately.
  • Leave early enough to avoid being trapped.
  • Follow recommended evacuation routes. Do not take shortcuts; they may be blocked.
  • Be alert for washed-out roads and bridges. Do not drive into flooded areas.
  • Stay away from downed power lines.

If time permits:

  • Gather your disaster supplies kit.
  • Wear sturdy shoes and clothing that provides some protection, such as long pants, long-sleeved shirts, and a cap.
  • Secure your home by closing and locking doors and windows. Unplug electrical equipment, such as radios and televisions, and small appliances, such as toasters and microwaves. Leave freezers and refrigerators plugged in unless there is a risk of flooding.
  • Let others know where you are going.

Voluntary Evacuation:

Advance measures should be taken to prevent harm and to secure belongings, including livestock, because the fire has been seen in the immediate area (i.e. prepare to leave).

Mandatory Evacuation:

The fire has advanced or is in a position relative to a particular area and poses imminent danger to life and property. (i.e. time to leave).


Family Emergency Plan

Your family needs a plan that tells everyone:

  1. Where to meet if you have to evacuate
  2. Who you've identified as an out-of-state "family contact"
  3. How to get emergency information in your community
  4. How to take care of your family pets.

These two organizations, the American Red Cross and California Volunteers, both have many tools available for the entire family to use.

Click on the following website: This covers family plan, preparing your children, and valuable resources.

Preparing Those with Special Needs

Federal Emergency Management Agency (FEMA): Accommodating Individuals with Disabilities in The Provision Of Disaster Mass Care, Housing, And Human Services FEMA's reference guide outlines existing legal requirements and standards relating to access for persons with disabilities. This guide is the first in a series of disability-related guidelines FEMA will produce for disaster preparedness, response planners and service providers.

Please visit the following website:

Have an Emergency Pet Care Plan

If you evacuate, take your pet with you. Most emergency shelters do not allow animals, so have a plan for your pet. Safe places to take your pet may include homes of friends or relatives, pet friendly hotels, pet kennels or veterinary facilities. Prepare a list of contact numbers in advance. Contact your local animal control facility for information in your area.

Choose a designated care giver, such as a neighbor, friend or relative to care for your pet in the event that you are unable to do so.

Affix a Rescue Alert Sticker to the front of your residence. The sticker should include the types and number of pets in your house and veterinarian information.

Ensure that your pet wears a collar with a rabies tag at all times. Consult your veterinarian about permanent identification, such as microchipping, or registration with a pet recovery database.

Assemble a Pet Emergency Kit Including:

  • Leash, harness and / or Pet carrier
  • 1-Week supply of food and water with bowls
  • Medications and pet first aid kit
  • Copies of vaccination, medical records and a photo of you and your pet (for identification) in a waterproof container
  • Plastic bags, disinfectants, paper towels and for cats, a litter box
  • Blankets, toys and treats

During an Emergency

  • Keep your pets on hand at the first sign of an emergency. Don't allow your pets to roam loose following a disaster.
  • Call ahead to make arrangements for boarding your pet outside the danger area.
  • Keep your pet emergency kit close at hand.

For more detailed information, and brochures you can download visit the following resource web sites:

Governor's Office of Homeland Security

REVERSE 911® is a telephonic community notification system that may be used to deliver outbound messages in the event of an emergency. The system employs a combination of database and mapping technologies to allow emergency responders to pinpoint a specific geographic area and deliver the appropriate message to residents in the affected area. The system has the ability to call both listed and unlisted phone numbers. If a phone line is busy, the system has the ability to redial the number to make contact. If an answering machine picks up the call, the system has the ability to leave the emergency message on the answering machine.

It is important for residents not to rely on REVERSE 911® notifications as their only means of emergency information. The Sheriff's Department intends to use the system in conjunction with information provided to the media, directions given by emergency responders, and information posted on official city, county and government websites.

Voluntary Evacuation:

Advance measures should be taken to prevent harm and to secure belongings, including livestock, because the fire has been seen in the immediate area (i.e. prepare to leave).

Mandatory Evacuation:

The fire has advanced or is in a position relative to a particular area and poses imminent danger to life and property. (i.e. time to leave).

Road Closures

Please visit the following websites:

California Highway Patrol

California Department of Transportation


Please visit the Madera/Fresno American Red Cross website.

Weather Information

Please visit the National Weather Service website.

Animal Shelters

Madera County Animal Shelter
14269 Road 28
Madera, CA 93638

Madera County Office of Emergency Services (OES) operates under the direction of the Madera County Sheriff's Department.

Madera County is vulnerable to a wide range of disasters including flooding, wildfires, earthquakes, landslides, hazardous materials incidents, transportation accidents and droughts. There is also potential for a public health and agricultural emergencies as well.

The Madera County Sheriff's Office of Emergency Services is responsible for the day-to-day administration of the County's disaster preparedness and response program. In addition, it is responsible for maintaining the County's Emergency Operations Center (EOC), as well as coordinating EOC activities during a disaster.

Within California's emergency management organizational structure, each county serves as an Operational Area. In this role, Madera County Sheriff's OES serves as an agent between State OES and the cities, special districts and unincorporated areas of Madera County. During a disaster, this includes gathering information on the County's emergency response needs, assessing county and state resources, and facilitating the acquisition, use and coordination of those resources.

An Emergency Operations Center is a pre-designated facility established by an agency or jurisdiction to coordinate the overall agency or jurisdictional response and support to an emergency. The County’s EOC is activated when the field level responders need additional support.

As Director and Operational Area Coordinator, the Sheriff may be required to activate the EOC under the following conditions: 

  • A local government has activated its EOC and requests activation of the operational area EOC to support their emergency operations.
  • Two or more cities within the operational area have proclaimed a local emergency.
  • The County and/or cities within the county have requested a governor’s proclamation of a State of Emergency.
  • The operational area is requesting, or has received, resources from outside its boundaries. This does not include resources used in day-to-day operations, which are obtained through existing mutual aid agreements.

The Sheriff is the Director of Disaster Services for the county. The County’s disaster ordinance has granted the Sheriff a number of powers and duties including the following:

  1. Request the board of supervisors to proclaim the existence or threatened existence of a local emergency if the board of supervisors is in session, or to issue such proclamation if the board of supervisors is not in sessions. Whenever a local emergency is proclaimed by the director, the board of supervisors shall take action to ratify the proclamation within seven days thereafter or the proclamation shall have no further force or effect;
  2. Request the chairman of the board of supervisors, or his next in succession, to assemble the board of supervisors at least each seven days, in accordance with the provisions of Government Code, Section 8630, the California Emergency Services Act, for the purpose of reviewing the need for continuing the "local emergency," requesting the board terminate the "local emergency" at the earliest possible date conditions warrant;

County Mission/Vision Statements

Mission Statement

Madera County's Mission is to serve the public interest in a fiscally responsible manner by providing efficient, cost effective customer service, promoting public health and safety while creating new possibilities with partnerships through a diversified economy.

Vision Statement

Madera County is dedicated to the pursuit of excellence, with integrity, and is committed to the highest quality of life for all.

Disaster Information Recovery & Assistance

National Terrorism Advisory System (NTAS) check current status

General County Contact

General County Contact
200 W. 4th Street
Madera, CA 93637
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Use this number to get general information about the County or County departments.  

For non-emergency information or service, dial 311